Upwork Management Skills Test 2018

Upwork Management Skills Test Answers 2018

40 Answered Test Questions:


1)A tool to plot the duration of activites in a project and its dependencies is named        after
a)Robert Geroge
b)Toby Williams
c)Heny Gantt
d)Samuel Edwards

2)There are some important measures which a company can use to determine the          effects of traning Which of the following is not one of them?
a)Production
b)Changes in sepecific results, such as turnover
c)Job applications
d)Profit of the company
e)Overall growth

3)According to the team roles identified by Belbin a "plant" is not someone who is-----
a)highly specialized
b)Good at turning ideas into action
c)Cretive and unothodox
d)adept at handling inter personal realationships

4)Which one of the followinig best completes the sentence "Division of work                    promotes ___________
a)Effective management
b)Efficiecy
c)Experience
d)Equality

5)What is a stakeholder map?
a)A means of plotting the location of customers
b)A means of identifying all those affected by the organization
c)A means of targetting your intended market
d)A means of predicting sales growth

6)A member of teh Board of Directors of a company who is not not an employee of        the company is called a..........
a)Consultant
b)inside director
c)non executive director
d)coporate officer

7)In which of the following cirucmstances is the directive method of introducing              planned change inappropriate?
a)When the manager enjoys sufficient position power (eg:he/she has significant control over rewards and punishments)
b)When the employees are achievement motivated and willing to accept the change
c)If organization communication pattern is 'star-type' wich favors the change agent as a leader over his suvordinates
d)When the driving forces far outweigh the restraing forces.

8)If the financial year starts in January the Fixed Budget will be perpared--------
a)a month or two earlier
b)In january
c)at the end of that year
d)as and when the financial Manager decides

9)In which context are the terms Unfreezing and Rrefreezing used?
a)Management of Change
b)Management of Order
c)Dimensions of Order
d)Resistance to change
e)Dimensions of Control

10)Span of Control relates to the ----------
a)division of responsibility
b)delagation of authority
c)number of persons to be supervised
d)the physical area managed by a person

11)Which of the following best completes the sentence: "Repetitive decisions are              known as _____________"
a)Operational decisions
b)Programmed decisions
c)routine decisions
d)standard decisions

12)Which one of the following is not the purpose of Perfomance Appraisal?
a)It can serve as a basis for job change or promotion
b)It serves as a guide for formulating a suitable training and development program
c)It provides the rational foundation for the payment of Piece work wages bonuses etc
d)It makes the worker committed and loyal to the organization
e)It serves as feedback to the employee

13)Set-up costs that make it difficult for new companies to enter a particular market          are known as----------.
a)hurdles to entry
b)barriers to entry
c)obstacles to entry
d)impediments to entry

14)Which is not a characteristic of a 'democratic' as identified by LEWIN, LIPPIT AND      white?     
a)Involving subordinates in decision-making
b)Acknowledging that he/she cannot know everything 
c)Dwvolving ultimate decision-making aulthority.
d)Earning subordinates's respect by listening to advice 

15)Which of the following statements regarding the five core job dimensions is true?
a)The less feedback individuals recieve,the more autonomy they feel and the more                  commited they will be to the job.
b)The less variety in the skills a person can use in performing a task, the more the person        perceives the task as meaningful or worthwhile.
c)The more the work has a direct effect on the work or lives of other people, the less the          employee will view the job as meaningful.
d)The more autonomy in the work, the more responsibility the workers feel for their                  successand failures,andthe more committed they are to their work.

16)Which of the following is not a function of a 'transactional' leader?
a)Moving resources from areas of lesser productivity to areas of greater productivity.
b)Working with in a culture and competently supervising and the day-to-day.
c)Maintaining the system through control of current procedures.
d)Recognizing and clarifying roles and task requirments.
e)Maintaining anorganization's rather than changing it.

17)Delegation takes place when_________________.
a)a superior abogates responsibility for a task.
b)one person gives another the right to do a piece of work.
c)a subordinate is given orders.
d)the manager closely monitors the subordinate's execution of a task.

18)Which of the following are incorrect?
    1.Policies are established after a thourough study and analysis of work.                            Procedures are often established without any study and analyiss.
    2.Policies help us in fulfilling the objectives of the enterprise. Procedures show us          the way to implement policies.
    3.Policies are sepecific and lay down the sequence of definite acts. Procedures are        generally are generally broad and allow some discretion
    4.Policies are general guides to both thinking and action of People at higher levels.        Procedures are genral guides to action only. Usually at lower levels.
a)1 and 2
b)1 and 3
c)2 and 3
d)2 and 3 
e)3 and 4
f)1 and 4

19)Operations can be classified according to their volume and variety of production        as well as the degree of variation and visbility. Which of the following operations          would be classified as high. volume, low-variety?
a)A cashier's
b)A carpenter's
c)A family doctor's
d)A front-office bank's

20)Which one of the following is not the function of Personal Management?
a)Procurement of the right kind and number of Persons.
b)Training and development of employees.
c)Integration of the interest of the Peronal with that of the enterprise.
d)Management of customer requirements.

21)Why does a business analyze its financial account to assess its solvency?
a)To check whether it can meet its current financial obligations.
b)To monitor depreciation
c)To confirm customers are making prompt payments
d)To assess the efficiency of the manufacturing process.

22)Which of the follwing constitutes a fixed asset in a business?
a)Creditors
b)Debtors
c)stock
d)Fixtures and fittings

23)Which term refers to an internal framework for ensring that an organization                  behaves responibly?
a)Perfomance monitoring
b)Governance
c)Strategy
d)Watchdog
e)Stakeholder

24)What does the term "Unity of Control" stand for under Principles of Organizing?
a)That there should be a limit to the number of Persons that can be supervised effectively        by one boss
b)That each subordinate should have only one superior whose orders he has to obey
c)That the line of authority form the chief executive at the top to the first line supervisor at        the bottom must be cleary defined
d)That the activities of the enterprise should be divided according to functions and assigned    to persons according to their specialzation

25)Which of the following is an external source of recruitment?
a)Promotion from within
b)Transfer of employees
c)Unsolicited applicants
d)Staff returning from maternity leave

26)What is the main advantage of employing staff on a temporary basis?
a)Greater flexivility in responding to customer requirements
b)improved productivity
c)Enchanced customer satisfaction
d)Lower Staff trunover

27)Which of the following are not legitmate risk management options?
1.Terminate
2.Turn
3.Tolerate
4.Treat
5.Test
6.Transfer
a)1 and 4
b)2 and 3
c)5 and 6
d)2 and 5
e)1 and 6
f)3 and 4

28)According to Bruce Tuckman's model of group development which is the second        stage through which a team passes?
a)Storming
b)Forming
c)Performing
d)Norming

29)Which term refers to a document that sets out an organization's 'rules' regarding a      particular issue?
a)Process
b)Policy
c)Procedure
d)Practice
e)Paradigm

30)Which of the follwoing can be used as a term for Supervisor?
a)Area manager
b)Specialty manager
c)Front-line manager
d)Technical manager

31)Which of the following is generally an inappropriate reason for delegation?
a)It relieves the manager of his/her heavy workload.
b)It frees the manager to address more complex higher level needs 
c)Someone else is better qualified to do the task that needs to be done
d)It helps create a fomal oraganizational structure

32)Which of the following defines 'apprenticeship' training?
a)A method of training meant to give the trainee sufficient knowledge and skill in those            trades and crafts in which a long period of training is required for gaining complete                proficiency
b)A method of training which is generally provided to the skilled and technical personnel
c)A method involving the creation of a separate trainig centre within the plant itself for the        purpose of providing training to new employees.
d)A method of training designed to help new staff rapidly to acquire simple skills.

33)Which one of the following is another term for the Scalar Principle?
a)Span of Control
b)Unity of Direction
c)Unity of Command
d)Chain of Command
e)Peronal ability

34)Which of the following is incorrect?
a)Because errors creep in more easily decisions are made on the basis of subjective                judgment or past experience using Operations Reserach Techniques improves the                likehood of a good decision.
b)Operations Research Techniques make it possible to break down a complex large scale        problem into smaller parts that can be more easily diagnosed and manipulated.
c)operations Research Techniques permit experimentation to take place without interfering      with actual operations.
d)Operations Reserach Techniques can be effectivey applied in many situations where the      underlying variables cannot be quantified e.g situations involing human qualities and            interpresonal relations.

35)Which of the following types of costs is not typically variable?
a)Cost of raw materials
b)Cost of marketing
c)Cost of lighting
d)Cost of transportation

36)Recuirtment selection and training is a function of........
a)organizing
b)directing
c)leadership
d)staffing

37)Which of the following is not a key function of leadership?
a)Enthusing and inspiring staff
b)Setting strategic direction
c)Begin accountable for perfomance
d)Closely monitoring the execution of tasks

38)In which order would the following strategic planing activities take place?
   1.Evaluating performance
   2.Devising strategy
   3.Documenting plans
   4.Executting plans
a)2, 4, 3, 1
b)4, 3, 1, 2
c)3, 2, 1, 4
d)4, 1, 3, 2
e)2, 3, 4, 1

39)Computers have helped immensely in the design and development of products for      the manufacturing sector. With refernce to this statement. Which computer related      technology supports the above statement?
a)CAD
b)CAM
c)Decision Tree Analysis
d)Artifical Intelligence
e)CAP

40)According to Myers Briggs classification of personlaity types, the opposite of              preception is............
a)judgment
b)intuition
c)sening
d)Feeling
e)Thinking